Question 1

Are the books available worldwide?

Accepted Answer

Yes. We ship anywhere in the world, debiting your credit card for the euro price converted to your local currency at prevailing exchange rate.

Question 2

How long does it take for a book to get to me?

Accepted Answer

We ship our books to you direct from our printers: single copies ship within two to three business days of receiving your order; for orders of multiple copies, please allow a week to for shipping. In the US we offer both Priority mail, which takes two to three days, and media mail, which may take up to two weeks. You choose your preferred method in the shopping cart. In the UK and Europe the books are sent via Deutsche Post. Customs duties, if applicable, are the responsibility of the customer. If you need the book urgently, or have additional questions about prices and times of arrival, please write to us at inquiry@pzrgt1.com

Question 3

I’m having trouble placing my order or using the site. Whom should I contact?

Accepted Answer

Write us at inquiry@pzrgt1.com. We’ll be glad to help.

Question 4

I’ve bought the book and now I don’t want it – can I return it for a refund?

Accepted Answer

Sorry, we don’t accept returns and we don’t give refunds.

Question 5

I am a bookseller/wholesaler. Whom should I contact?

Accepted Answer

Please contact us directly: inquiry@pzrgt1.com

Question 6

I would like to inquire about review copies. Whom should I contact?

Accepted Answer

To request a review copy, email inquiry@pzrgt1.com. Please include your name, address, and media affiliation.

Question 7

Can I send a book as a gift?

Accepted Answer

If you wish to direct a paperback to someone as a gift, please include their information in the shipping address at checkout. Sorry, but we’re not able to offer gift wrapping on any items.

FAQ